Account Rules, Offer Terms and Player Responsibilities at Realz
We set these terms so that an account, an offer, and a game session have a clear framework. They explain the shared responsibilities around registration, personal details, promotional choices, and safer play. Our registration journey includes a choice of welcome offer, promo code, crypto offer, or no bonus, so the selection made at the start matters.
We ask every player to read the relevant promotion conditions before accepting an offer. A bonus is not a substitute for a personal spending plan, and responsible play remains part of every session with us.
Acceptable account use with us
| Area | What we expect | Supported account rule |
|---|---|---|
| Registration | Use complete and accurate personal details | Registration includes contact and identity details |
| Account access | Keep sign-in details personal | One account is allowed per person, household and IP address |
| Verification | Provide requested readable documents | Identity, address and payment files may be requested |
| Promotions | Follow the terms attached to an offer | Each offer has its own conditions |
We allow one account per person, household, and IP address. The registration form uses contact and identity details such as email, password, name, date of birth, and residential address. Email confirmation is part of activation.
Liability and fair account handling
Information and offer conditions
We present offer details so players can decide whether a promotion suits their plans. A welcome package may include a 100% casino match up to €500 and 200 free spins, while sports and crypto choices have their own terms. The promotion terms attached to the selected offer govern its use, including wagering, validity, and any payment-method conditions.
Account checks and timing
We may request identity, address, and payment documents during verification. Complete, readable uploads are generally reviewed in under 24 hours. Accuracy, eligibility under the relevant offer terms, and account checks remain important.
Age and account eligibility rules
Adult players aged 18 or over
Our registration messaging is for customers aged 18 or over. Date of birth is one of the registration details, and identity evidence may be requested during verification. This age condition applies independently of any promotion choice.
Documents used for verification
Smartphone photographs can be used for readable verification uploads. The age condition remains separate from any promotion choice.
Scope of these player terms
These terms cover the core relationship around using a Realz account. They sit alongside the specific rules for a welcome, reload, or crypto offer, whose conditions govern the selected promotion.
We may refresh wording when account or promotional processes change. Continued use should be based on the current terms and on a player’s own careful review of the account choices available. The general terms set the account framework, while each optional promotion keeps its own conditions.